General Terms and Conditions of Sale of SARL CHATEAU DES PLASSONS

The website is the entire property of SARL CHATEAU DES PLASSONS, as well as all the rights associated with it. The sale of wines and spirits is reserved for buyers who are of legal age at the time of the order. The buyer acknowledges having the capacity to contract under the conditions described below, i.e., being legally of age and not under guardianship or curatorship.

Article 1 – Scope of Application
These General Terms and Conditions of Sale apply to all sales of products made through the SARL CHATEAU DES PLASSONS website and are an integral part of the contract between the Buyer and the Seller. The Seller reserves the right to modify these General Terms and Conditions of Sale at any time. The applicable conditions will be those in force at the date of the order by the Buyer.

Article 2 – Orders
The contractual information is presented in French and will be confirmed at the latest at the time of delivery. SARL CHATEAU DES PLASSONS reserves the right not to record a payment, and not to confirm an order for any reason, especially in case of supply issues, or in case of difficulty concerning the order received.

Article 3 – Tarifs
Les prix des produits affichés sur le site sont indiqués en euros toutes taxes comprises (TTC), hors frais de port. La SARL CHATEAU DES PLASSONS se réserve le droit de modifier ses prix à tout moment, mais s’engage à appliquer les tarifs indiqués au moment de la commande.

Article 4 – Prices
The prices of the products displayed on the website are indicated in euros, including all taxes (VAT included), but excluding shipping costs. SARL CHATEAU DES PLASSONS reserves the right to modify its prices at any time, but commits to applying the prices indicated at the time of the order.

Article 5 – Delivery
Delivery is made to the delivery address indicated by the buyer at the time of the order. The risk is borne by the purchaser from the moment the products have left the premises of SARL CHATEAU DES PLASSONS. In case of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.

Article 6 – Withdrawal
In accordance with current legislation, consumers have a withdrawal period of 14 days from the delivery of their order to return the product to the seller for exchange or refund without penalty.

Article 7 – Availability
Our products are offered as long as they are visible on the site and within the limits of available stocks. In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

Article 8 – Warranty
All our products are covered by the legal warranty of conformity and the warranty against hidden defects. In case of non-conformity of a product sold, it may be returned to SARL CHATEAU DES PLASSONS, which will take it back, exchange it, or refund it.

Article 9 – Liability
SARL CHATEAU DES PLASSONS, in the online sales process, is only bound by an obligation of means. Its responsibility cannot be held for damage resulting from the use of the Internet network such as data loss, intrusion, viruses, service breakdown, or other involuntary problems. Furthermore, SARL CHATEAU DES PLASSONS cannot be held liable for indirect damages such as loss of business, loss of profit, loss of opportunity, damages, or expenses.

Article 10 – Intellectual Property
All elements of the SARL CHATEAU DES PLASSONS website are and remain the exclusive intellectual property of SARL CHATEAU DES PLASSONS. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound, without the prior written consent of SARL CHATEAU DES PLASSONS. Any simple or hypertext link is strictly prohibited without the express written agreement of SARL CHATEAU DES PLASSONS.

Article 11 – Personal Data
SARL CHATEAU DES PLASSONS commits to preserving the confidentiality of information provided by the buyer, which could be transmitted for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the internet user has the right to access, modify, and delete information concerning him. He can request this at any time by email at the following address:

Article 12 – Dispute Resolution
These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Angouleme, notwithstanding the plurality of defendants or a warranty claim.

Article 13 – Archiving – Proof
SARL CHATEAU DES PLASSONS will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers of SARL CHATEAU DES PLASSONS will be considered by all concerned parties as proof of communications, orders, payments, and transactions that have occurred between the parties.

As the purchase of wines and spirits is regulated, we remind you that you must be of legal age to consume these types of products in your country of residence, and that alcohol abuse is dangerous for your health, to be consumed in moderation.